Masterclass: DIFFUSING EMOTIONS

You've seen it happen. That one person in the room capable of diffusing the strongest emotional reactions. 

When you've seen it happen I imagine you've had the same thought (and admiration) as I have..."How did they do that?"

The emotionally intelligent know emotions. Their own and others. And because of this awareness, they are then capable of navigating the strong emotions that others may have. Diffusing them with strategies that are much more effective than what we will often see.

How we get it wrong?

Meeting other people exactly where they are at in their big emotions.

Swinging the pendulum in the opposite direction hoping our positivity will impact their negativity (or vice versa).

Meeting them in bigger emotions.

Using threats. "If you don't stop that right now...if you don't change what you're doing...(ultimatum/threat)."

How we get it right?

Knowing how to meet people in their emotions. Empathy.

Knowing how to keep our own emotional state separate. Independence.

Knowing how to adapt. Flexibility.

All from our own state of wellbeing. Self-actualization.

And the most important EI skill?

Emotional self-awareness!

Walk away from this masterclass experience with the skill and language for identifying the most significant contributor to big emotions - values.

Learn how to speak this language, how to diffuse your own big emotions thorugh self-awareness and communication, and how to diffuse others emotions.

Practical and tangible skills, practices, and habits that you will be able to put into practice right away with anyone, anywhere (workplace, personal, home, life).

I look forward to the deep dive we will take together in this masterclass experience.